Sauna Supervisor (Site Supervisor) - Cork
Cork, Ireland
Cork, Ireland
The Hot Box Sauna is Ireland’s leading sauna and wellness experience, offering a unique blend of relaxation, community, and wellbeing. With multiple thriving locations, we are expanding fast and looking for a Sauna Site Supervisor to work with our team to deliver an exceptional guest experience.
Key Responsibilities
Leadership & Team Support
Supervise, motivate, and support the sauna host team. Coordinate staff breaks and ensure smooth shift coverage. Train and mentor new team members. Promote a respectful, team-oriented workplace.
Customer Experience
Deliver a warm, welcoming, and attentive guest experience. Maintain high standards of cleanliness and service.
Respond to customer feedback and resolve issues professionally. Adapt to different guest preferences and needs.
Health, Safety & Hygiene
Uphold strict hygiene and safety standards across all areas. Monitor sauna and plunge pool conditions (temperature, cleanliness, equipment). Ensure all cleaning routines and deep cleans are completed to standard. Respond to incidents and follow emergency procedures.
Operations & Administration
Oversee daily opening and closing procedures. Manage POS operations and basic cash handling. Monitor stock levels and report supply needs. Log incidents, maintenance issues, and daily updates.
Communication
Keep the team informed of updates and site activity. Provide feedback and support staff development. Act as a link between the team and management
Maintenance, Cleaning & Safety
Ensure daily and deep cleaning schedules are completed to a high standard. Report and follow up on maintenance issues. Carry out regular fire, safety, and equipment checks.
About You
Thrives in a fast-paced hospitality environment, very passionate about customer experience, enjoys leading by example, and takes pride in maintaining high standards of service, safety, and hygiene. You are outdoorsy and have a keen interest in wellness.
Required Skills and Experience
Minimum of 3 years of experience in a supervisory role within the hospitality or wellness sector, working on a site servicing customers.
Proven track record of supervising high performing teams.
Strong organisational and problem solving skills.
Proven track record in confident decision-making and performing well under pressure.
Excellent communication and interpersonal abilities, with professional, calm, and approachable attitude.
Awareness of health, safety, and hygiene standards.
Right to work in Ireland on permanent basis without restrictions (Work Permit Sponsorship is not available).
Ability to take on physical tasks in an outdoor environment.
Ability to work from the location in Cork (T12 FCN2)
About Us
The Hot Box is one of Ireland’s fastest-growing wellness brands, offering a variety of unique wellness and relaxation facilities across the country, especially well known for outdoor saunas and plunge pools in tranquil surroundings and places of natural beauty. We are guided by Ambition, Honesty and focus on Quality in what we do and how we work.
Job Title: Sauna Supervisor (Site Supervisor)
Reporting to: Site Manager
Location: T12 FCN2, Victoria Rd, Ballintemple, Cork
Contract type: Permanent
Working hrs: up to 39 hrs per week, shift work between 6:20 AM and 11:00 PM
Work model: Onsite
Salary: €16.000 per hour
